Each customer at NatHealth, whether a beneficiary, supplier, healthcare provider or client, is provided with a unique customer feedback and complaints form that enables them to immediately provide us with any feedback or complaints they might have regarding any of the services being offered.
Contact center number: +962 6 5511010 (Ext. 8)
In order to guarantee a high level of service and to be able to offer our subscribers the latest in technologies and services, NatHealth customizes surveys on a regular basis that are filled by our network insurance companies and self-funded companies, aimed at measuring their satisfaction level regarding the services provided to them.
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Each subscriber is provided with unique credentials that allow them to login to the sales force website to be able to access different forms and fill them out instantly.
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NatHealth offers a specialized web portal, where subscribers can inquire about their insurance data and export any information needed for filing and future reference.
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